We want you to absolutely LOVE your products.
We do not accept returns at this time unless a product arrives to you in not-so-great condition. In that case, if you purchased Route + protection at checkout, you can begin filing your claim
with Route+ here
& we will be notified if you'd like a refund or replacement item.
If you did not purchase Route, please email us at hello(at)shopdirtroadcandleco.com if there is an issue with your order.